MK
Meghan K
1 reviews | Active since Jun 2021
24 Jun 2021, 18:12
Incompetence by Sanlam
My Grandparents have been waiting for 4 months to get their provident fund paid out. All issues have been fixed regarding SARS however every time Zodwa from Sanlam resubmits it is declined due to incorrect information. This is absolutely disgusting because they need their money in order to survive.
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Replies (2)
Sanlam's replyOfficial
24 Jun 2021, 18:23Dear Meghan
We acknowledge receipt of your complaint. Kindly provide your grandparents ID or membership number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide your grandparents ID or membership number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply24 Jun 2021, 18:23
Official
Dear Meghan
We acknowledge receipt of your complaint. Kindly provide your grandparents ID or membership number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide your grandparents ID or membership number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
25 Jun 2021, 08:11Dear Meghan
Thank you for the details. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Thank you for the details. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply25 Jun 2021, 08:11
Official
Dear Meghan
Thank you for the details. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Thank you for the details. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations