HB
Heila B
1 reviews | Active since Mar 2018
25 Sept 2024, 09:58
Inadequate feedback
Instruction not dealt with timeously & inadequate feedback received Re: INSTRUCTION - Sanlam ***X0 - Leon Théron Switch instruction submitted on Tuesday, 17 September 2024 12:30 Inadequate reply received on Monday, 23 September 2024 09:34 Escalated on Monday, 23 September 2024 15:58 & Wednesday, 25 September 2024 07:10 & Wednesday, 25 September 2024 08:54
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Replies (2)
Sanlam's replyOfficial
25 Sept 2024, 10:05Good day Heila
We are sorry to learn of your negative service experience and have arranged for urgent assistance from the responsible team.
Regards
Sanlam Client Care
We are sorry to learn of your negative service experience and have arranged for urgent assistance from the responsible team.
Regards
Sanlam Client Care
Sanlam's reply25 Sept 2024, 10:05
Official
Good day Heila
We are sorry to learn of your negative service experience and have arranged for urgent assistance from the responsible team.
Regards
Sanlam Client Care
We are sorry to learn of your negative service experience and have arranged for urgent assistance from the responsible team.
Regards
Sanlam Client Care
Sanlam's replyOfficial
26 Sept 2024, 10:33Hello Heila
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply26 Sept 2024, 10:33
Official
Hello Heila
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and assisted.
Regards
Sanlam Client Care