I’m disappointed with Assupol

“I am deeply disappointed with Assupol’s service. They failed to follow their own terms and conditions, resulting in additional costs of R450 due to three failed transactions. Despite knowing that I get paid on the 23rd of every month, they debited my account on the 22nd of December 2024, when my account was empty. This lack of consideration has caused unnecessary financial stress, and I hope they take responsibility and address this matter promptly.”