CK
Chantal K
1 reviews | Active since May 2015
05 May 2015, 15:58
******* Billing by Sanlam Reality for a product
I was being billed for a product not used and or asked for (Sanlam Reality) since 2012 and requested a refund on this incorrectly billed product. Just can not seem to get this matter sorted or the acceptable response for the last 3 months now - do not what more I can do from my side??
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Replies (1)
Sanlam's replyOfficial
07 May 2015, 08:34Hello Chantal Kapp,
I acknowledge receipt of your posting and take note of the contents.
I will arrange with the necessary department to investigate and provide telephonic feedback as soon as possible. I would like to apologise for this experience.
Kind regards
Leigh-Roy Apollis
Sanlam Client Relations
I acknowledge receipt of your posting and take note of the contents.
I will arrange with the necessary department to investigate and provide telephonic feedback as soon as possible. I would like to apologise for this experience.
Kind regards
Leigh-Roy Apollis
Sanlam Client Relations
Sanlam's reply07 May 2015, 08:34
Official
Hello Chantal Kapp,
I acknowledge receipt of your posting and take note of the contents.
I will arrange with the necessary department to investigate and provide telephonic feedback as soon as possible. I would like to apologise for this experience.
Kind regards
Leigh-Roy Apollis
Sanlam Client Relations
I acknowledge receipt of your posting and take note of the contents.
I will arrange with the necessary department to investigate and provide telephonic feedback as soon as possible. I would like to apologise for this experience.
Kind regards
Leigh-Roy Apollis
Sanlam Client Relations