CM
Christina M
1 reviews | Active since Aug 2024
18 Aug 2024, 07:53
Ignoring emails ðŸ˜
I have cancelled my policy with Assupol on May 2024,but they deducted my money even after cancellation.I called them and they promised to refund me but they didn't.I sent them emails but they don't respond.
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Sanlam's replyOfficial
18 Aug 2024, 11:38Dear Christine, thank you for your review. The policy was cancelled on 22 May. We have sent an e-mail to your direct e-mail to confirm if the refund can be paid to the same account it was deducted to from, for your confirmation. Regards, Assupol Complaints Manager
Sanlam's reply18 Aug 2024, 11:38
Official
Dear Christine, thank you for your review. The policy was cancelled on 22 May. We have sent an e-mail to your direct e-mail to confirm if the refund can be paid to the same account it was deducted to from, for your confirmation. Regards, Assupol Complaints Manager