SL
Seipati L
1 reviews | Active since Dec 2018
11 Jul 2022, 09:54
If you with Assupol, change it asap
Assupol are advertising wrong information on tv. Their phones are never answered and they do not pay Claims. I submitted a claim on Tuesday the 4th July, Funeral was on the 9th July. I had to borrow money to pay for other things and till this 11th July i am still getting messages that Claim will be processed within 48hours.
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Sanlam's replyOfficial
11 Jul 2022, 10:17Dear Seipati, thank you for informing us about this unfortunate matter. My sincerest apology for any inconvenience caused. We will urgently look into this and provide further feedback to your direct e-mail as soon as possible. Regards, Assupol Complaints Manager.
Sanlam's reply11 Jul 2022, 10:17
Official
Dear Seipati, thank you for informing us about this unfortunate matter. My sincerest apology for any inconvenience caused. We will urgently look into this and provide further feedback to your direct e-mail as soon as possible. Regards, Assupol Complaints Manager.