JW
Janke W

1 reviews | Active since Jun 2021

27 Nov 2024, 09:39

If you do not have the capacity—HIRE MORE PEOPLE!!!

SANLAM is the worst - If i could give a zero star I would. They are causing SO much frustration!!! I have put in a claim a month and a half back, but I have not received any updates; the estimated time date is LONG gone. The numbers on their website do not exist, and my emails do not get answered. This is absolutely ridiculous in how long you should wait to get ANY SERVICE!They are probably only going to say no; they are so sorry to hear, and they will look into it, and then... nothing! If you do not have the capacity—HIRE MORE PEOPLE!!!

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Replies (2)
Sanlam
Sanlam's reply27 Nov 2024, 09:46
Official
Good morning Janke

We apologise for your service experience and have arranged for urgent assistance from the Client Care Centre.

We will revert back to you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply29 Nov 2024, 08:50
Official
Good morning Janke

This is to confirm that you have been contacted and is being assisted.

Regards
Sanlam Client Care