SL
SINDISIWE L
1 reviews | Active since Dec 2013
20 Jan 2020, 15:37
IDno: *** Pensioner strugling to get refund
Good day My father submitted a complaint where a premium was deducted from his SASSA pay but he cancelled the cover. The complaint was submitted at the Greytown branch and it has been month but there has been no feedback from sanlam. In may he went to the Johannesburg branch but was told they can see his case but there is no feedback. How long must and elderly person wait for sanlam to attend and give feedback. this is unacceptable. His name is martin Maphanga Luvuno IDno: ***.
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Sanlam's replyOfficial
20 Jan 2020, 15:57We acknowledge your posting and will refer it to the relevant department for immediate attention.
Kind regards
Client Relations
Kind regards
Client Relations
Sanlam's reply20 Jan 2020, 15:57
Official
We acknowledge your posting and will refer it to the relevant department for immediate attention.
Kind regards
Client Relations
Kind regards
Client Relations
Sanlam's replyOfficial
24 Jan 2020, 09:10Good day, Sindisiwe
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client. RegardsClient Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client. RegardsClient Relations
Sanlam's reply24 Jan 2020, 09:10
Official
Good day, Sindisiwe
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client. RegardsClient Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client. RegardsClient Relations