MK
Mathuli K
1 reviews | Active since Aug 2024
22 Oct 2024, 14:33
I wanted to know about my policy & the beneficiary details.
The call centre consultant, Keabetswe Makhudu assisted me with great professionalism and clarified everything about my policy, and I was not aware that my policy is in arrears. She explained everything and advised me to register online on Assupol Client portal. It was easy and I managed to pay arrears with ease. Thank you Assupol for great & prompt service.
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Sanlam's replyOfficial
22 Oct 2024, 15:13Dear Mathuli, thank you for the kind words and recognition of the excellent service received from Keabetswe. We will make sure Keabetswe's management team is informed of your satisfaction. Proudly Serving, Assupol Complaints Manager
Sanlam's reply22 Oct 2024, 15:13
Official
Dear Mathuli, thank you for the kind words and recognition of the excellent service received from Keabetswe. We will make sure Keabetswe's management team is informed of your satisfaction. Proudly Serving, Assupol Complaints Manager