LM
Lindokuhle M

1 reviews | Active since Mar 2021

11 Mar 2021, 17:36

I want my money back. Stop deducting money from my account.

I had a loan with Sanlam. On the 4th of December 2020, I app**** for a Debt Consolidation from Nedbank and it was approved. Nedbank settled my loan with Sanlam, but till today they are still deducting money from my account. I even have a letter from Nedbank to confirm that my loan was settled. I don't know what to do now because I have been calling them and they said it will be fixed. I can't reverse the debit from the bank. I want my money back.

0
Replies (1)
Sanlam
Sanlam's reply11 Mar 2021, 17:37
Official
Dear Lindokuhle

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations