SM
Sibongile M
1 reviews | Active since Jan 2021
07 Jan 2021, 11:08
I want my money back
On Monday i went to Sanlam offices to cancel my investment .I talked Palesa Madi about canceling my investment with Sanlam becouse i was not happy ,what i dint understand its that i have to wait for 5 more years to recieve my money back but when they were debiting my account they dint have to wait for 5 years ..i always made sure i was up to date all i want is Sanlam to pay me my money back...When i went to old mutual and canceled my investment with them i recieved my money within 3 days.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
07 Jan 2021, 11:13Dear Sibongile
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply07 Jan 2021, 11:13
Official
Dear Sibongile
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
12 Jan 2021, 11:37Dear Sibongile
We were informed that one of our consultants made contact with you. If you have any further enquiries, please feel free to contact the consultant directly for a more urgent handling of your matter.
Kind regards,
Sanlam Client Relations
We were informed that one of our consultants made contact with you. If you have any further enquiries, please feel free to contact the consultant directly for a more urgent handling of your matter.
Kind regards,
Sanlam Client Relations
Sanlam's reply12 Jan 2021, 11:37
Official
Dear Sibongile
We were informed that one of our consultants made contact with you. If you have any further enquiries, please feel free to contact the consultant directly for a more urgent handling of your matter.
Kind regards,
Sanlam Client Relations
We were informed that one of our consultants made contact with you. If you have any further enquiries, please feel free to contact the consultant directly for a more urgent handling of your matter.
Kind regards,
Sanlam Client Relations