I want my money back!

I first joined Bonlife Insurance in 2001. Over the years I knew that my family was covered. In 2010 I received a letter informing me of an increase in premiums. Which I completed and signed and submitted. I was already upset over the lack if communication from them and this year I wanted to know what my profile looked like with them only to find out that they weren't even Bonlife anymore. They have now been taken over by Safrican who also did not inform me of this change. My address has not changed so I do not know what excuse they have for not informing me of this.<br> <br> I do not want to associate myself with a company that treats it's clients like this. I started enquiring about my policy and then decided that I want to surrender/cancel my policy to which their response was that that is not possible. <br> <br> Their service to me as a client and their poor or rather lack of communique has given me no option but to want a refund on my premiums and to cancel my policy with them. <br> <br> It's my money, surely I have a say on what happens to it. I do not owe them anything, instead I am treated with so much disrespect.<br> <br> <br> <br>