I want my money

Item: Sanlam
Rating: 1
Author: Anele L

I have been paying a policy in order to get 20 000 now that I have to claim, I have been told that the age was written wrong instead of 1950 its 1960. That is not my mistake. I have been paying what I was told to pay. My father is laying in the mortuary, I can't get the money.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

06 Dec 2021, 10:45

Dear Anele

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations

Sanlam's reply06 Dec 2021, 10:45

Official

Dear Anele

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations

Anele L's updateReviewer Update

06 Dec 2021, 12:21

Duly noted.

Anele L's update06 Dec 2021, 12:21

Reviewer Update

Duly noted.

Sanlam's replyOfficial

06 Dec 2021, 16:24

Dear Anele

We were informed that one of our consultants made contact with you. They will provide their response in writing as well with recourse to the arbitrator.

Regards
Sanlam Client Relations

Sanlam's reply06 Dec 2021, 16:24

Official

Dear Anele

We were informed that one of our consultants made contact with you. They will provide their response in writing as well with recourse to the arbitrator.

Regards
Sanlam Client Relations