NM
Nomava M
1 reviews | Active since Mar 2021
11 Aug 2021, 12:50
I submitted a claim on Funeral policy on Friday 6th August
I submitted a claim on Funeral policy on Friday 6th August .The contract was signed in February and deducts on persal. They just phoned me today saying they'll not pay the waiting period for the deceased ends on 19 August yet the stop order on persal has already paid them. Help me plz
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Replies (2)
Sanlam's replyOfficial
11 Aug 2021, 13:09Dear Nomava
We acknowledge receipt of your complaint. Please provide the ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide the ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply11 Aug 2021, 13:09
Official
Dear Nomava
We acknowledge receipt of your complaint. Please provide the ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please provide the ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
12 Aug 2021, 08:54Dear Nomava
Thank you for your details. We have escalated your complaint with the responsible team an they will be in touch with you.
Kind regards
Sanlam Client Relations
Thank you for your details. We have escalated your complaint with the responsible team an they will be in touch with you.
Kind regards
Sanlam Client Relations
Sanlam's reply12 Aug 2021, 08:54
Official
Dear Nomava
Thank you for your details. We have escalated your complaint with the responsible team an they will be in touch with you.
Kind regards
Sanlam Client Relations
Thank you for your details. We have escalated your complaint with the responsible team an they will be in touch with you.
Kind regards
Sanlam Client Relations