I made a claim from ...

Good day Betty,

We’re truly sorry to hear about your service experience and understand how frustrating this must be.

Please send us a private message with your policy number or ID number, and we’ll gladly look into this for you. 

Once we receive your details, we’ll ensure the matter is escalated for further assistance.

Please be assured that any information you share will be used only to help us resolve this matter.

Regards
Sanlam Client Care