QQ
Qaqamba Q
1 reviews | Active since Jan 2026
04 Jan 2026, 11:31
I have been paying a funeral cover for my uncle for years
I have been paying a funeral cover for my uncle for years. He passed away and now they are telling me that they are still investigating. My cousin’s claim was paid for the same uncle and now they don’t want to pay mine. I have been calling and not getting assistance. Sanlam is very terrible and they are not updating me
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Sanlam's replyOfficial
05 Jan 2026, 07:35Good morning, Qaqamba
We are sorry to learn of your poor service experience.
Please send us a private reply with the policy number involved.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience.
Please send us a private reply with the policy number involved.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Sanlam's reply05 Jan 2026, 07:35
Official
Good morning, Qaqamba
We are sorry to learn of your poor service experience.
Please send us a private reply with the policy number involved.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience.
Please send us a private reply with the policy number involved.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care