BS
Brigette S
1 reviews | Active since May 2016
12 Jun 2017, 12:51
I hate doing this!!!
<p>*****...Hi i just want to request that Assupol cancel a life cover that they registered my Granparent for,with false information given to him saying that they are working on behalf of ANC thogether with Assupol and they will not be paying for the life cover it will be absalutley free but when we confirmed with SASSA why R150.00 got deducted from his grant they advised that its a funeral cover fro Assupol these two ladies registered him and did not even take out a beneficiary which they said does not matter,which does not make sense but anyways i just need that policy canceled and for them to REFUND! my granpa his money back.His an old man he does not have money for this.</p>
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
12 Jun 2017, 13:02Dear Brigette Sigasa,
We are really sorry to hear about this.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Best regards,
Sanlam's reply12 Jun 2017, 13:02
Official
Dear Brigette Sigasa,
We are really sorry to hear about this.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Best regards,
Sanlam's replyOfficial
11 Aug 2017, 10:57Dear Brigitte,
I refer to our direct e-mails and confirm that the policy was cancelled and premiums refunded.
Kind regards,
Assupol Complaints Manager
Best regards,
Sanlam's reply11 Aug 2017, 10:57
Official
Dear Brigitte,
I refer to our direct e-mails and confirm that the policy was cancelled and premiums refunded.
Kind regards,
Assupol Complaints Manager
Best regards,