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marianna B
1 reviews | Active since Nov 2017
31 Oct 2023, 02:56
I can't afford to pay the policy.
I've asked assupol to cancel my policy I've written emails and asking them to surrender my policy they gave me hope and send me a form to cancel I've ask them to give my money vack but the are still deducting directly from my salary I need help because of th cost of living I'm unable to survive for the next month i cant afford my studies or my monthly living its alot i need help from someone because i want my money back from them I can't afford to buy food or support my family
Helpful (0)
Replies (6)0
Replies (6)
Sanlam's replyOfficial
31 Oct 2023, 06:15Good day Marianna, thank you for your review, we will urgently look into this and provide feedback to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply31 Oct 2023, 06:15
Official
Good day Marianna, thank you for your review, we will urgently look into this and provide feedback to your direct e-mail. Regards, Assupol Complaints Manager
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marianna B's updateReviewer Update
31 Oct 2023, 07:24I want to surrender my policy and I need the R3200 that was deducted from my salary back into my bank account today.no one was listening to my cry and asking for them to surrender my policy this message means nothing because no one will contact me.i can't afford it I really can't I'm struggling I'm the only parent working with 3kids.ive stated thos to them aswell
mB
marianna B's update31 Oct 2023, 07:24
Reviewer Update
I want to surrender my policy and I need the R3200 that was deducted from my salary back into my bank account today.no one was listening to my cry and asking for them to surrender my policy this message means nothing because no one will contact me.i can't afford it I really can't I'm struggling I'm the only parent working with 3kids.ive stated thos to them aswell
Sanlam's replyOfficial
31 Oct 2023, 07:47Noted, we will assist as soon as possible.
Sanlam's reply31 Oct 2023, 07:47
Official
Noted, we will assist as soon as possible.
mB
marianna B's updateReviewer Update
31 Oct 2023, 08:16Please today still I need to pay my rent
mB
marianna B's update31 Oct 2023, 08:16
Reviewer Update
Please today still I need to pay my rent
Sanlam's replyOfficial
31 Oct 2023, 08:42Please email us a recent copy of you bank statement and ID document to ***
Sanlam's reply31 Oct 2023, 08:42
Official
Please email us a recent copy of you bank statement and ID document to ***
Sanlam's replyOfficial
31 Oct 2023, 08:44Please email us a recent copy of you bank statement and ID document to ***
Sanlam's reply31 Oct 2023, 08:44
Official
Please email us a recent copy of you bank statement and ID document to ***