CN
CD N

1 reviews | Active since May 2016

08 May 2025, 20:48

I cancelled my policy on the 19th of March as and called their office on the same day

I cancelled my policy on the 19th of March as and called their office on the same day. To my surprise a deduction was made to the value of R518 on the 8th of April 2028 despite my cancellation and rejecting the debit check mandate. I then reversed the debit order since I didn’t authorised that and to my surprise on 07 May 2025, a similar deduction was made with a different reference

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Replies (1)
Sanlam
Sanlam's reply09 May 2025, 06:33
Official
Good morning Mr Nabane, we have received your review and will urgently have this attended to. Apology for the inconvenience. Regards, Assupol Complaints Manager