rK
rhulani K
1 reviews | Active since Jul 2020
17 Dec 2024, 15:19
I called Sanlam to f...
I called Sanlam to follow up on my provided funds and spoke to Andiswa in 2 pot department who was very rude and hang up while talking to her...she is not well trained for customer service as her service is disgusting....a called again spoke to Mimi who was also rude saying no manager all of them they're on leave and they don't give out their surname Sanlam as big company doesn't train their customer service employees as they have attitude towards their clients meaning they care more about themselves than client, I have policies with them that I want to move it somewhere else where I will be treated like a client
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Replies (2)0
Replies (2)Sanlam's replyOfficial
17 Dec 2024, 17:08Good day Rhulani
We are very sorry to hear of your negative service experience. Your complaint has been escalated to the relevant team to investigate and assist you.
Regards
Sanlam Client Care
We are very sorry to hear of your negative service experience. Your complaint has been escalated to the relevant team to investigate and assist you.
Regards
Sanlam Client Care
Sanlam's reply17 Dec 2024, 17:08
Official
Good day Rhulani
We are very sorry to hear of your negative service experience. Your complaint has been escalated to the relevant team to investigate and assist you.
Regards
Sanlam Client Care
We are very sorry to hear of your negative service experience. Your complaint has been escalated to the relevant team to investigate and assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
19 Dec 2024, 11:35Good day Rhulani
We have received feedback that Sanlam Corporate has been in touch with you.
Please respond to their email with outstanding information for further assistance.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you.
Please respond to their email with outstanding information for further assistance.
Regards
Sanlam Client Care
Sanlam's reply19 Dec 2024, 11:35
Official
Good day Rhulani
We have received feedback that Sanlam Corporate has been in touch with you.
Please respond to their email with outstanding information for further assistance.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has been in touch with you.
Please respond to their email with outstanding information for further assistance.
Regards
Sanlam Client Care
