I asked momentum to transfer my provident fund to Sanlam and they are delaying my claim it has been 3 weeks, Sanlam is not responding to Momentum with their details in order for the funds to be transferred to them and that is also delaying the funds that

I asked momentum to transfer my provident fund to Sanlam and they are delaying my claim it has been 3 weeks, Sanlam is not responding to Momentum with their details in order for the funds to be transferred to them and that is also delaying the funds that needs to be transferred to me. I have called 5 times, spoken to the agents and confirmed they received the email from momentum, I’ve also sent them emails. Been also chatting to the agents on WhatsApp I’ve sent them the ROT form even via WhatsApp still momentum has not received the details from Sanlam. I don’t know what to do now to get my claim sorted as I really need this money. By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy https://www.hellopeter.com/legal/legal