VB
Valerie B
1 reviews | Active since Jun 2015
06 Sept 2024, 08:36
I ask them a statement on my Funeral account as I also paid in by bank, they just dont respond back to me
Bad Client services You phone them it's always busy you are holding on for life, you are giving up You email them no respond back to you about your query
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Sanlam's replyOfficial
06 Sept 2024, 12:56Dear Valerie, thank you for your review. My apology for any inconvenience caused by our unavailability. We are experiencing high call volumes. We will arrange urgent assistance and feedback to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply06 Sept 2024, 12:56
Official
Dear Valerie, thank you for your review. My apology for any inconvenience caused by our unavailability. We are experiencing high call volumes. We will arrange urgent assistance and feedback to your direct e-mail. Regards, Assupol Complaints Manager