GM
Grace M

1 reviews | Active since May 2021

29 Dec 2025, 14:07

I ask Sanlam for a review on my policy and I have been sent from pillar to post

I ask Sanlam for a review on my policy and I have been sent from pillar to post. Eventually I got someone who promised that I’ll get a call from someone to assist me . I still haven’t gotten any response from Sanlam and I’m frustrated because I want to urgently review my policy

0
Replies (2)
Sanlam
Sanlam's reply29 Dec 2025, 14:21
Official
Good day, Grace

We are sorry to learn that you have not been assisted with your request for a review of your policy.

We have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply29 Dec 2025, 15:05
Official
Hello Grace

We have received feedback that you have been contacted and that you will be assisted further.

Regards
Sanlam Client Care