AA
Angie A

1 reviews | Active since Jun 2025

02 Jun 2025, 02:07

I am so disappointed and I would like to lay a grievance

I am so disappointed and I would like to lay a grievance. I lost my email address and I am not able to withdraw money from the two-pot emergency savings. I really needed the funds to carry out a ceremony at home, and I could not access my funds. I even went to the offices, and I have not gotten any assistance.

0
Replies (2)
Sanlam
Sanlam's reply02 Jun 2025, 08:02
Official
Good morning Angie

We are sorry to learn that you have not received assistance with this matter and have arranged for assistance from Sanlam Corporate.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply02 Jun 2025, 09:29
Official
Hello Angie

We have received feedback that Sanlam Corporate has been in touch with you.

Regards
Sanlam Client Care