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Prieska M

1 reviews | Active since Feb 2018

23 May 2024, 17:22

I am passed at sanlam

Good day

We have sent pension fund documents to sanlam and they brought them back because of 1 silly mistake because ther don't want to pay .Sanlam is a very bad company...now my documents has to go back to court to fix a silly mistake... I am so angry

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Replies (5)
Sanlam
Sanlam's reply24 May 2024, 07:43
Official
Good day Prieska   We are sorry to hear of your poor client service experience. Please respond to our private message.  Regards
Sanlam Client Care 
Sanlam
Sanlam's reply24 May 2024, 11:14
Official
Thank you for the information. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply24 May 2024, 14:33
Official
This is to confirm that Sanlam Corporate has contacted you via email and will be assisting you further. Please respond to the email for additional enquiries.

 Regards
Sanlam Client Care 
Sanlam
Sanlam's reply25 May 2024, 10:31
Official
Good day Prieska
 
Thank you for contacting us about this.
 
We have provided Sanlam Corporate with your email address and requested urgent assistance from them.
 
Regards
Sanlam Client Care
Sanlam
Sanlam's reply27 May 2024, 09:03
Official
Good morning Prieska

We have received feedback that you have responded to the email sent to you by Sanlam Corporate and that they will be assisting you further.

Regards
Sanlam Client Care