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BonJovi B
1 reviews | Active since May 2011
05 Dec 2022, 14:13
How is it possible that Sanlam has survived for so long?
I find it shocking that in 2022 a company still operates in the manner that Sanlam does. All I wanted to do was to increase my life cover. But the amount of admin and security questions an EXISTING CLIENT have to go through, is just mind boggling. So I requested sanlam to cancel all my policies with them. I would rather support a company that works in a more efficient manner
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
05 Dec 2022, 15:36Good day Bonjovi
We are sorry to hear of your disappointment with our service. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear of your disappointment with our service. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
Sanlam's reply05 Dec 2022, 15:36
Official
Good day Bonjovi
We are sorry to hear of your disappointment with our service. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
We are sorry to hear of your disappointment with our service. Your complaint has been escalated to the relevant team to get in touch with you.
Regards
Sanlam Client Care
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BonJovi B's updateReviewer Update
05 Dec 2022, 15:37I guess Sanlam's response just further proofs my point
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BonJovi B's update05 Dec 2022, 15:37
Reviewer Update
I guess Sanlam's response just further proofs my point
Sanlam's replyOfficial
05 Dec 2022, 16:13HI again
We are not sure what other response we can provide to you on this platform. With regards to our complaints process a specialist will investigate your complaint and will identify if and how we can be more efficient in our service towards you.
Regards
Sanlam Client Care
We are not sure what other response we can provide to you on this platform. With regards to our complaints process a specialist will investigate your complaint and will identify if and how we can be more efficient in our service towards you.
Regards
Sanlam Client Care
Sanlam's reply05 Dec 2022, 16:13
Official
HI again
We are not sure what other response we can provide to you on this platform. With regards to our complaints process a specialist will investigate your complaint and will identify if and how we can be more efficient in our service towards you.
Regards
Sanlam Client Care
We are not sure what other response we can provide to you on this platform. With regards to our complaints process a specialist will investigate your complaint and will identify if and how we can be more efficient in our service towards you.
Regards
Sanlam Client Care
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BonJovi B's updateReviewer Update
05 Dec 2022, 16:17A process specialist will investigate the fact that I cancelled all my business with Sanlam? Wow you really a bunch of bright tools
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BonJovi B's update05 Dec 2022, 16:17
Reviewer Update
A process specialist will investigate the fact that I cancelled all my business with Sanlam? Wow you really a bunch of bright tools
Sanlam's replyOfficial
06 Dec 2022, 08:40Good morning
We have received confirmation that you have been contacted and that the specialist will assist you with your cancellation.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that the specialist will assist you with your cancellation.
Regards
Sanlam Client Care
Sanlam's reply06 Dec 2022, 08:40
Official
Good morning
We have received confirmation that you have been contacted and that the specialist will assist you with your cancellation.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that the specialist will assist you with your cancellation.
Regards
Sanlam Client Care