HORRIBLE SERVICE YET AGAIN

I am extremely disappointed with the level of service I’ve received from Sanlam. It is completely unacceptable that I am expected to wait an entire month for a refund on a payment that was processed long ago. This is my money, and I need it returned ASAP — not on your slow, inconvenient timeline.

The lack of urgency, accountability, and basic customer care is shocking. It honestly feels like customers are being taken for granted, and I will not tolerate it. A company of this size should have efficient systems in place, yet here I am, chasing what rightfully belongs to me.

At this point, it’s hard not to question the integrity of the company. This experience has been beyond frustrating, and I will not sit back and wait while my money is withheld. I expect immediate action and resolution.