HORRIBLE SERVICE FROM SANLAM COLLECTIVE INVESTMENTS

From this day all my family members, their colleagues and children will cancel their policies with Sanlam because no one wants to see his/her children suffer just because Sanlam doesn't want to pay what is due to them, they are playing hide and seek with people's lives.

We have made a claim since 2021 and to date nothing has been finalized with Sanlam Collective Investments. After talking to the Senior manager today I'm still not happy, we have been given the same response since 2021 for an outstanding investment claim, and the lousy reason is that the department is waiting for confirmation from the Master, we even went to the master to see if that information is correct but surprisingly they also don't know why Sanlam is treating people the way they do because there is no way that Sanlam can wait 5 months just to get verification form the Master's Office.

In turn they provided us with the direct contacts of the Master which we submitted on the 21st November 2022 and to date the storyline from Sanlam doesn't change.