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Thato M
1 reviews | Active since Aug 2021
26 Aug 2021, 09:47
Horrible Service
I can’t believe how poor assupol service is! I’ve since registered a funeral claim since the beginning of the month, till date, they haven’t gotten back to me…I’m so shocked! Stay away from Assupol!! ☹️
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Replies (3)0
Replies (3)
Sanlam's replyOfficial
26 Aug 2021, 10:10Good day Thato, thank you for your review. We will urgently look into this and provide further feedback to your direct e-mail. My apology for any inconvenience caused. Regards, Assupol Complaints Manager
Sanlam's reply26 Aug 2021, 10:10
Official
Good day Thato, thank you for your review. We will urgently look into this and provide further feedback to your direct e-mail. My apology for any inconvenience caused. Regards, Assupol Complaints Manager
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Thato M's updateReviewer Update
26 Aug 2021, 10:20But this is not right, if you don’t assist during a funeral, what must one do? Go get loans? Owe people?
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Thato M's update26 Aug 2021, 10:20
Reviewer Update
But this is not right, if you don’t assist during a funeral, what must one do? Go get loans? Owe people?
Sanlam's replyOfficial
26 Aug 2021, 10:41My apology, I understand your concern and have requested our claims supervisor to inform us of the reason for the delayed assessment. Regards,
Sanlam's reply26 Aug 2021, 10:41
Official
My apology, I understand your concern and have requested our claims supervisor to inform us of the reason for the delayed assessment. Regards,