HORRIBLE SERVICE !!! EMPTY PROMISES!! SANLAM MONEY SAVER CREDIT CARD

Item: Sanlam
Rating: 1
Author: Belinda V

Very poor service received - I am so tired of calling in and logging call back requests. The service is ridiculous . A team leader under sanlam money saver credit card division - Craig - poor service and empty promises. can I just receive my pay out dur to me please? what's the hold up for? Since January 2024 - complaining on hellopeter doesn't even help anymore!!! I am fed up!!!!

Helpful (0)

Replies (4)

Sanlam's replyOfficial

18 Mar 2024, 12:16

Good day Belinda

We are following up with the relevant department.

Regards
Sanlam Client Care

Sanlam's reply18 Mar 2024, 12:16

Official

Good day Belinda

We are following up with the relevant department.

Regards
Sanlam Client Care

Belinda V's updateReviewer Update

18 Mar 2024, 12:34

I have been escalating and querying since January. According to them the pay out should have been made last week already.

Belinda V's update18 Mar 2024, 12:34

Reviewer Update

I have been escalating and querying since January. According to them the pay out should have been made last week already.

Belinda V's updateReviewer Update

19 Mar 2024, 11:06

*** IS GOING ON????????????? CAN SOMEONE IN CHARGE PLEASE GET BACK TO ME???? NOT THE USELESS CALL CENTRE TEAM

Belinda V's update19 Mar 2024, 11:06

Reviewer Update

*** IS GOING ON????????????? CAN SOMEONE IN CHARGE PLEASE GET BACK TO ME???? NOT THE USELESS CALL CENTRE TEAM

Sanlam's replyOfficial

22 Mar 2024, 11:56

Good day Belinda

This is to confirm that your payment has been made.

Regards
Sanlam Client Care

Sanlam's reply22 Mar 2024, 11:56

Official

Good day Belinda

This is to confirm that your payment has been made.

Regards
Sanlam Client Care