NC
Ntokozo C
1 reviews | Active since Jul 2019
22 Feb 2023, 09:06
Horrible Service
I have requested assistance on my RA in the past and didn’t get help from anyone within Sanlam and I gave up. Now I requested help with Credit Life Insurance and their turnaround time is 3 days and after 3 days NO response or feedback from Sanlam.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
22 Feb 2023, 10:21Good day Ntokozo
We apologise for this. Your complaint has been escalated to the relevant team to urgently assist you.
Regards
Sanlam Client Care
We apologise for this. Your complaint has been escalated to the relevant team to urgently assist you.
Regards
Sanlam Client Care
Sanlam's reply22 Feb 2023, 10:21
Official
Good day Ntokozo
We apologise for this. Your complaint has been escalated to the relevant team to urgently assist you.
Regards
Sanlam Client Care
We apologise for this. Your complaint has been escalated to the relevant team to urgently assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
28 Feb 2023, 08:25Good day Ntokozo
We have received confirmation that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care
Sanlam's reply28 Feb 2023, 08:25
Official
Good day Ntokozo
We have received confirmation that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and feedback was provided to you.
Regards
Sanlam Client Care