vD
vuc D
1 reviews | Active since Dec 2016
24 Jul 2020, 14:17
horrible service delivery
I have processed a dearth claim to Assupol Life and they promised to pay within 24 hours but i have not received any payment nor communication from them. It has been more than a week now and i am extremely disappointed with their service. I may be forced to cancel all my policies with them never mind loosing what i have already paid.
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Sanlam's replyOfficial
24 Jul 2020, 14:40Good Day Vuc, thank you for reporting this matter to us. Our sincere apology for any inconvenience caused. We will urgently investigate the matter and provide further feedback to you by direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply24 Jul 2020, 14:40
Official
Good Day Vuc, thank you for reporting this matter to us. Our sincere apology for any inconvenience caused. We will urgently investigate the matter and provide further feedback to you by direct e-mail. Regards, Assupol Complaints Manager