Horrible service!

Horrible service that you have to wait more than 30 minutes just for you to be attended to, only one employee while the other stuff is gallivanting the mall, had to correct the consultant on policies I have while he is looking on the PC, consider scanning originals instead of having clients who are already grieving going up and down. Enquiring about Assupol prosperity that appears on my payslip but your consultant has no idea if it is under your legislation or not. Such a horrible service educate your staff on people’s skills or your call center is just as horrible you will run out of 100 airtime while talking to a consultant after waiting for minutes to be assisted and they still won’t get back to you. I will be discontinuing my policies with you. Or even better just close down that Parow branch it has no point of point of being open.