SM
Sicelo M
1 reviews | Active since Mar 2009
30 Dec 2020, 12:24
Horrible Service
I have phoned Sanlam Sky on ***< What a horrible and pathetic customer service that I received from your consultants. I regret the day that I took cover with such a company. My query was simple it was a confirmation of the policy number and the cover amount since i have a number of policies with such a horrible company. I have already spoken to 4 people today and i could not be assisted with such a simple query.
You should have better prepared your consultants to be able to deal with customers especially at this time. Never will do bussiness with you again
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Sanlam's replyOfficial
30 Dec 2020, 12:26Dear Sicelo
We acknowledge receipt of your complaint. We also sincerely apologize for the poor service received. We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. We also sincerely apologize for the poor service received. We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply30 Dec 2020, 12:26
Official
Dear Sicelo
We acknowledge receipt of your complaint. We also sincerely apologize for the poor service received. We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. We also sincerely apologize for the poor service received. We have escalated your matter to the relevant department for further investigation.
Kind regards
Sanlam Client Relations