SH
Sharon H
1 reviews | Active since Jul 2018
10 Apr 2024, 09:59
Horrible Experience
I have been wait to speak to an advisor for over 10mins I even decided to hang up. It is so difficult to get through to someone and I have been trying for over a week now. Then there is that virtual assistant 😠I regret opening that policy with Sanlam.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
10 Apr 2024, 10:21Good day Sharon
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply10 Apr 2024, 10:21
Official
Good day Sharon
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
SH
Sharon H's updateReviewer Update
10 Apr 2024, 10:31This is the email y’all sent to me a few weeks back:
Good day
Thank you for recently contacting us about the following matter:
Service Request Number(s) Plan Number(s) Client Name(s)
*** ***X3 Sharon Hlongwane
We are attending to it and the estimated date for completion is 2024-04-10. Please quote the above-mentioned reference number should you have any enquiries.
We assure you of our best service at all times.
Regards,
Today is the 10th I don’t want stories. Your service is the reason why I am honestly withdrawing.
Good day
Thank you for recently contacting us about the following matter:
Service Request Number(s) Plan Number(s) Client Name(s)
*** ***X3 Sharon Hlongwane
We are attending to it and the estimated date for completion is 2024-04-10. Please quote the above-mentioned reference number should you have any enquiries.
We assure you of our best service at all times.
Regards,
Today is the 10th I don’t want stories. Your service is the reason why I am honestly withdrawing.
SH
Sharon H's update10 Apr 2024, 10:31
Reviewer Update
This is the email y’all sent to me a few weeks back:
Good day
Thank you for recently contacting us about the following matter:
Service Request Number(s) Plan Number(s) Client Name(s)
*** ***X3 Sharon Hlongwane
We are attending to it and the estimated date for completion is 2024-04-10. Please quote the above-mentioned reference number should you have any enquiries.
We assure you of our best service at all times.
Regards,
Today is the 10th I don’t want stories. Your service is the reason why I am honestly withdrawing.
Good day
Thank you for recently contacting us about the following matter:
Service Request Number(s) Plan Number(s) Client Name(s)
*** ***X3 Sharon Hlongwane
We are attending to it and the estimated date for completion is 2024-04-10. Please quote the above-mentioned reference number should you have any enquiries.
We assure you of our best service at all times.
Regards,
Today is the 10th I don’t want stories. Your service is the reason why I am honestly withdrawing.
Sanlam's replyOfficial
10 Apr 2024, 13:05This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply10 Apr 2024, 13:05
Official
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
Regards
Sanlam Client Care