mB
mohammed B
1 reviews | Active since Dec 2011
31 Oct 2024, 16:53
Horrible customer support from the contact centre
Absolutely horrible service from the call centre ***, with regards to a simple query. Was transferred to and fro, placed on hold in all three instances when I called in. The last call was 32 minutes and eventually cutoff.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
31 Oct 2024, 17:11Good day mohammed
We are sorry to learn of your poor service experience and have arranged for urgent assistance from the responsible team.
RegardsSanlam Client Care
We are sorry to learn of your poor service experience and have arranged for urgent assistance from the responsible team.
RegardsSanlam Client Care
Sanlam's reply31 Oct 2024, 17:11
Official
Good day mohammed
We are sorry to learn of your poor service experience and have arranged for urgent assistance from the responsible team.
RegardsSanlam Client Care
We are sorry to learn of your poor service experience and have arranged for urgent assistance from the responsible team.
RegardsSanlam Client Care
Sanlam's replyOfficial
04 Nov 2024, 08:33Good day mohammed
This is to confirm that Sanlam Personal Loans has contacted you via email.
RegardsSanlam Client Care
This is to confirm that Sanlam Personal Loans has contacted you via email.
RegardsSanlam Client Care
Sanlam's reply04 Nov 2024, 08:33
Official
Good day mohammed
This is to confirm that Sanlam Personal Loans has contacted you via email.
RegardsSanlam Client Care
This is to confirm that Sanlam Personal Loans has contacted you via email.
RegardsSanlam Client Care