NM
Nwabisa M
1 reviews | Active since Aug 2018
06 Jan 2026, 14:03
Horrible customer service
Ohh what a horrible customer service with Sanlam. I have been trying to get through to customer service with no luck, I have an issue whereby I cannot access my profile because the OTP is not coming through. I have tried the whatsapp line of which I managed to speak to a person by the name Tsholofelo, of which she took all the information and said she was assisting me then went Awol until today
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
06 Jan 2026, 14:23Good afternoon, Nwabisa
We are sorry to learn of your poor service experience and have arranged for you to be contacted and assisted.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and have arranged for you to be contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply06 Jan 2026, 14:23
Official
Good afternoon, Nwabisa
We are sorry to learn of your poor service experience and have arranged for you to be contacted and assisted.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and have arranged for you to be contacted and assisted.
Regards
Sanlam Client Care
Sanlam's replyOfficial
12 Jan 2026, 10:04Good morning, Nwabisa
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
Sanlam's reply12 Jan 2026, 10:04
Official
Good morning, Nwabisa
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care