KS
Kaydene Smith.kaydene
1 reviews | Active since Jan 2025
19 May 2025, 17:11
Hi, I've been trying to get payout of my pension fund since December
Hi, I've been trying to get payout of my pension fund since December. I've laid previous complaints and still nothing. The level of incompetency for such an apparently reputable company is appalling. I will be complaining every day until this is resolved
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
19 May 2025, 17:21Good day Kaydene
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply19 May 2025, 17:21
Official
Good day Kaydene
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
02 Jul 2025, 18:41Good evening Kaydene
We have received feedback that this matter is currently with the Office of the Pension Funds Adjudicator.
Further communication regarding this matter will be directly from that office.
Regards
Sanlam Client Care
We have received feedback that this matter is currently with the Office of the Pension Funds Adjudicator.
Further communication regarding this matter will be directly from that office.
Regards
Sanlam Client Care
Sanlam's reply02 Jul 2025, 18:41
Official
Good evening Kaydene
We have received feedback that this matter is currently with the Office of the Pension Funds Adjudicator.
Further communication regarding this matter will be directly from that office.
Regards
Sanlam Client Care
We have received feedback that this matter is currently with the Office of the Pension Funds Adjudicator.
Further communication regarding this matter will be directly from that office.
Regards
Sanlam Client Care