rP
roedashni P

1 reviews | Active since Sept 2018

25 Mar 2020, 09:13

help with withdrawal please

hi

I have called Sanlam today in order to try and take a personal withdrawal from my fund that l have with them and they have advised that l can not as my funds need to be lower then 7000 in order for me to with draw but in this times where south Africa is going on a lock down we need funds in order to survive and we are not getting paid a full salary please can l have someone look into this as l am seriously in the need of money and l do not want much from this fund please can someone help me as soon as possible and l am the only bread winner l can not get any money from my own policy please help me

0
Replies (2)
Sanlam
Sanlam's reply25 Mar 2020, 09:47
Official
Dear  Roedashni

We acknowledge receipt of your complaint and will investigate it. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply26 Mar 2020, 07:30
Official
Dear Roedashni
 We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department.  Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. 

Regards,
Sanlam Client Relations