EC
Eliot C

1 reviews | Active since Feb 2023

02 Feb 2023, 06:44

Help me against Sanlam Trust

I am a Client at Sanlam Trust, where I am being treated awfully intentionally.

I'm pleading for help everyday to a company that does not have any concern for their clients of colour.

Anyone reading this with advise on how to help me. Please do.

0
Replies (5)
Sanlam
Sanlam's reply02 Feb 2023, 08:45
Official
Good day Phiwe

We apologise for your negative service experience.  Please send us a private message with either the relevant ID or reference number so that we can assist you.

Regards
Sanlam Client Care
EC
Eliot C's update02 Feb 2023, 08:54
Reviewer Update
How do I send a private message ?
Sanlam
Sanlam's reply02 Feb 2023, 09:33
Official
Thanks Phiwe

We have received your private message and have escalated your compliant to Sanlam Trust.

Regards
Sanlam Client Care
EC
Eliot C's update02 Feb 2023, 09:58
Reviewer Update
That doesn't help me, because the people that are playing with my money are at the top. People have been saying this matter is been escalated but still nothing.
This is affecting my mental health
Sanlam
Sanlam's reply03 Feb 2023, 13:57
Official
Good day Phiwe

We have received confirmation that your complaint has been acknowledged and you will be provided with feedback.

Regards
Sanlam Client Care