kK
keneuoemarite K

1 reviews | Active since Apr 2017

10 Mar 2025, 11:58

Health bonus horror story

If I could give 0 rating I would. Sanlam has been nothing but ***********. On their dash board they claim it takes 4 days to receive your wealth bonus. It will be a month tomorrow? Each time I call I'm given a different reference number. What's sad is I make sure I pay them what's due despite being unemployed. Why is it so difficult to give me MY money? I want My money and to go elsewhere for services, clearly my kids will suffer if I continue with sanlam.

0
Replies (2)
Sanlam
Sanlam's reply10 Mar 2025, 12:07
Official
Good day Keneuoe

We apologise for your service experience and have requested the Client Care Centre to look into the matter and contact you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply13 Mar 2025, 10:53
Official
Hello Keneuoe

We have received feedback that Client Care Centre has been in touch with you, and you have been assisted.

Regards
Client Care Centre