TM
Thabelo M

1 reviews | Active since Feb 2020

13 Feb 2025, 09:03

Headache

I have since submitted my claim withdrawal in November/december 2024 and never had communication.i follow up and been told my bank details are being verified for almost 2 weeks now.Got an email to submit proof of account and I did then a similar email again.Will I ever get assisted and get my funds?

0
Replies (2)
Sanlam
Sanlam's reply13 Feb 2025, 09:08
Official
Good day Thabelo

We apologise for your poor service experience.  Your complaint has been escalated to Sanlam Corporate to assist you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply18 Feb 2025, 13:11
Official
Hello Thabelo

We have received feedback that Sanlam Corporate has been in touch with you, via email. Please respond to their email for further assistance.

Regards
Sanlam Client Care