1 reviews | Active since Oct 2018
Has Sanlam itrade now also got the virus?
I have app**** now almost 2 months ago for an account at Sanlam itrade. This is for our family trust. After approving our FICA documentation, they claim the system lost them, and I had to send the FICA documentation again. This I did a month ago, and got another FICA approval. But after 2 months no account as yet. See below. Dear mr Spies
Name:Jan Spies Username: Chrimaspie
Thank you, your FICA information has been verified. We will complete setting up your account, then provide information on how to deposit funds in your account.
Please find attached, and keep for your future reference, a copy of the Mandate you accepted online by entering a PIN.
For all admin related queries on your account please contact our team on *** or see our 'Contact Us' details online.
Yours sincerely
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further investigation.
Kind regards,
Sanlam Client Relations
I received confirmation that one of our consultants has called you and that they are attending to your matter. If you have any further enquiries relating to this, you may contact the consultant directly for a more urgent handling of your case.
Regards,
Sanlam Client Relations
I received confirmation that one of our consultants has called you and that they are attending to your matter. If you have any further enquiries relating to this, you may contact the consultant directly for a more urgent handling of your case.
Regards,
Sanlam Client Relations