1 reviews | Active since Aug 2018
Harrassment!
I am so upset, before my claim was paid out assupol called some of my family members to verify and that was ok. Today they had an investigator go to my grand mother’s house to harass my sister as if i stole money from assupol!!!! I immediately call their complaints to let them i do not appreciate this and Jacolien assisted me. I would like to suggest that assupol should add it in the adverts that they will harass you after pay out, send investigators after you, call your whole family!!!!!!!!!!!
Dear Palesa,
Thank you for reporting this matter to us.
I refer to our telephonic discussion earlier this afternoon and confirm that I have escalated your concerns to our claims management team for further assistance.
I will provide feedback to you as soon as possible, but not later than 18 September.
Regards
Mrs J Potgieter
Assupol Complaints Manager
Best regards,
Dear Palesa,
Thank you for reporting this matter to us.
I refer to our telephonic discussion earlier this afternoon and confirm that I have escalated your concerns to our claims management team for further assistance.
I will provide feedback to you as soon as possible, but not later than 18 September.
Regards
Mrs J Potgieter
Assupol Complaints Manager
Best regards,
Dear Palesa,
I refer to our direct e-mails of today and confirm that the matter was favourably resolved.
Please let me know if we can be of any further assistance.
Regards
Best regards,
Dear Palesa,
I refer to our direct e-mails of today and confirm that the matter was favourably resolved.
Please let me know if we can be of any further assistance.
Regards
Best regards,
