MT
Moeketsi T
1 reviews | Active since Oct 2021
06 Mar 2024, 08:28
Hanging on
Yesterday I wanted to know if I could lodge a claim . SL I started calling them at around 9:30am . Can you believe I could only get assistance at 10:25 after a long wait listening to a machine. Not on at all.😭
Helpful (0)
Replies (1)0
Replies (1)
Sanlam's replyOfficial
06 Mar 2024, 08:48Dear Thibile, thank you for informing us about this unfortunate experience. We will make sure that our client service management team take note of your concern and implement corrective measures to improve on our service delivery. Thank you for taking the time to inform us about this. Regards, Assupol Complaints Manager
Best regards,
Sanlam's reply06 Mar 2024, 08:48
Official
Dear Thibile, thank you for informing us about this unfortunate experience. We will make sure that our client service management team take note of your concern and implement corrective measures to improve on our service delivery. Thank you for taking the time to inform us about this. Regards, Assupol Complaints Manager
Best regards,