MK
Michael K

1 reviews | Active since Aug 2023

25 Mar 2025, 02:33

Gypsies ******* and tramps

Oh my God. This company is a ****. I accompanied a friend to Sanlam head office in BELLVILLE last week! She has been ignored for 4 months, nobody making contact, they ignore e mails and you sent on a wild goose chase if you try to call. So I decided to go with her. 1stly, the Popia act in personal information is a concern or their lack of concern regarding it. They refuse to send someone down to talk to her and made her speak at the reception desk with a line of people behind her discussing her personal information. Do they think they running a lemonade stand or a professional business? 2nd issue is nobody gives their surnames and reception had sudden amnesia as she also didn’t know this woman surname only Chantal in death claims dept. What **** is that? They gladly took the instalments monthly for over 20 years with annual increases, never missed a month of collecting their premiums. This is a joke this idiots. People be aware of Sanlam’s sly and sneaky taricks they play. We waited at Sanlam and waited for nobody to come to assist. Don’t be fooled by their promises when they sell the policies it’s a ****. 4 months with no communication and some lame excuse. Her late father who had Alzheimer’s made his daughter the beneficiary of policy! He drove himself to Sanlam, parked the car and walked in to sign documents. Nobody forced him to sign, or carried him in holding the pen for him to sign. They claim now that it’s time to pay out that her late father wasn’t in his right mind. 🫢 oh my so he just managed to drive down Voortrekker road and not smash the car. Must be some miracle then. What I need to know is why don’t Sanlam review their own footage to establish that. Or a doctors report stating this mind cannot think for himself. These are sneaky ******, don’t fall for their lies. They give contradicting information on the only message they sent compare to what was said at the Head Office last week. This is a *****ulent company. We will publish this on all social media outlets as possible. Save your money in bank rather to leave for your family when you gone! At least you know they will get what you paid all the years. If Sanlam decides to wake up and realise they have obligations and not doing anyone any favours here they can respond and I’ll give the BENIFICIARY contact details. Meanwhile we will lodge a complaint with Sanlam’s Ombudsman. Any excuse not to pay their responsibilities. After all the deceased had the right to make whoever he wants to make a benificiary. Not for Sanlam to decide. Where is the full doctors report stating at the time of signing the documents that the man wasn’t able to make own decisions. Besides that, there’s a EYE Witness who saw the d man fetching his daughter. This was a tenant in a flat where She use to live. Coincidence? Sanlam, make it believable at least and don’t underestimate people’s intelligence. You should be ashamed of yourselves by 519 bad reviews. 🫣 oh my it’s their habit, this is not a once off incident if you read the reviews. This place should be listed as a Gupta operation.

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Replies (11)
MK
Michael K's update25 Mar 2025, 02:38
Reviewer Update
Michelle Moller was the person assisting until she also fell ***********!
MK
Michael K's update25 Mar 2025, 02:46
Reviewer Update
Such a shame, deep utter shame that these people can **** the public with their false adverti*****t and promises. Now they can’t even answer a question via e mail or take the time to see their client who came into the head office of all places to resolve the matter. They don’t want to resolve this they want to ***** for their clients. That’s clear! Even the blind can see this. That’s how blatantly deceiving they are. The hounds of the industry
MK
Michael K's update25 Mar 2025, 02:50
Reviewer Update
Chantal Moller was the person who assisted initially until she fell ***********! So sad! We assumed she might have been diagnosed with Alzheimer’s disease or Amesia herself. Conveniently. A true Charlatan wench!
MK
Michael K's update25 Mar 2025, 02:54
Reviewer Update
Ther is even a video of this circus show that I recorded. OMG.
MK
Michael K's update25 Mar 2025, 02:54
Reviewer Update
Sanlam
Sanlam's reply25 Mar 2025, 07:36
Official
Good day Michael We are sorry to hear of your poor client service experience. Please respond to our private message.  Regards
Sanlam Client Care 
MK
Michael K's update25 Mar 2025, 09:10
Reviewer Update
So sad that they only responded once exposed. People think twice where you invest your hard earned cash.

I’ll rethink that seriously, judging by all the complaints.


MK
Michael K's update25 Mar 2025, 09:19
Reviewer Update
I’m not the client what part of call the BENEFICIARY ms Lecinda Vermeulen don’t you you understand. It’s simple just read and respond accordingly. Not to me. If you read what I said that “I was unfortunate to be there as she asked me to accompany her” so don’t call in mail me call MS Lecinda. It’s not complicated! Btw I wouldn’t invest even 1 cent in your company.
MK
Michael K's update25 Mar 2025, 09:26
Reviewer Update
She did and you ignoring her. She sent 5-6 e mails to no avail! Hence the reason we going public omg! Otherwise I’ll get her to copy and repost the review from her e mail. Instead of resolving the issue you just attempt to start the wild goose chase all over again
MK
Michael K's update25 Mar 2025, 09:27
Reviewer Update
Can’t you afford a phone call to the relevant people. ? So why the sudden eagerness to respond to me? Because it’s public?! Come on! Is that what you call service? You are a disgrace
MK
Michael K's update25 Mar 2025, 09:28
Reviewer Update
Obviously wants the public to believe that you actually care and working very hard to resolve issue. Meanwhile back at the ranch you still don’t give a ****!