AN
Alfonso N

1 reviews | Active since Apr 2015

02 Apr 2025, 07:41

Gross incompetence

So, I canceled a policy at Sanlam about 4 months ago. They confirmed that it was canceled. They continued to debit my account. When I queried it, they refunded the amount incorrectly debited. Now another *****ulent debit order went off again.

0
Replies (1)
Sanlam
Sanlam's reply02 Apr 2025, 07:52
Official
Good day Alfonso

Please send us a private message with your ID or policy number.
 
On receipt of this information, we will escalate the matter for assistance.  
 
Kindly note that we will use the information you provide only to assist you with this matter.
 
Regards
Sanlam Client Care