Good luck trying to get information or assistance from Sanlam.

ACA unclaimed benefits - I received a message from SARS when trying to submit my tax return that a directive that was issued from Sanlam ACA unclaimed benefits does not match the directive that SARS has received and that Sanlam ACA unclaimed benefits are required to re-submit the directive with the correct amount to SARS. I am unable to complete my TAX return due to this. I have contacted the various contact centres at SANLAM and not one person provided the same information - I am simply told to send an email - which I have done countless times. I got an email eventually saying: This wf_*** is the log number for your e-mail. But still no reply or assistance from Sanlam. When trying to contact the ACA unclaimed benefit number - it is simply reverted to the normal contact centre - who states that they can not view the information and I must simply send another email. I have lost track of the amount of emails I am sending. What a very sad - sad service delivery.