1 reviews | Active since May 2021
Good day
Good day. My name is Eddie De Souza ID ***. I logged a complaint and received a reply on 19/01 That the matter is being investigated by Salaminah Mokoena as confirmed by Zinhle Mtshali. They confirmed within 10 days they will respond. Not a word from the bad insurance company. They ****** of R5K when my sister passed away in November 2016. They reduced my funeral cover from R30K to R15K. I was registered as a Nedbank employee. As I stated they did their own thing to put me and my sister on Bokomosa I will never recommend this company not even to the devil to be insured. They are together with Nedbank who employed them as co...... I cannot understand what they doing and how they get away with robbing people. I asked why am I still paying monthly premiums since the policy should have been made paidup
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Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department