AS
Alida S
1 reviews | Active since May 2017
06 Dec 2023, 05:58
Going to Onmubsman due to service and lies
They have no communication Lie about everything You gave to do everything for them I'm also logging this with the Onmubsman. They don't phone you from proper lines.
Helpful (0)
Replies (8)0
Replies (8)
Sanlam's replyOfficial
06 Dec 2023, 06:52Good morning Alida, we take note of your review and apologize for any frustration caused. We will inform the policy holder of the outstanding requirement (the policy is ceded to Absa) to finalise this matter. Regards, Assupol Complaints Manager
Sanlam's reply06 Dec 2023, 06:52
Official
Good morning Alida, we take note of your review and apologize for any frustration caused. We will inform the policy holder of the outstanding requirement (the policy is ceded to Absa) to finalise this matter. Regards, Assupol Complaints Manager
AS
Alida S's updateReviewer Update
06 Dec 2023, 08:26If you get hold of him pls send me his nr.... He is dead so how do you want to do that?????
I'm the person you guys are lying to.
And messing around.
I'm the person you guys are lying to.
And messing around.
AS
Alida S's update06 Dec 2023, 08:26
Reviewer Update
If you get hold of him pls send me his nr.... He is dead so how do you want to do that?????
I'm the person you guys are lying to.
And messing around.
I'm the person you guys are lying to.
And messing around.
Sanlam's replyOfficial
06 Dec 2023, 08:29My apology for the oversight Alida, and also sincerest condolences. I have requested our claims management team to urgently assist.
Sanlam's reply06 Dec 2023, 08:29
Official
My apology for the oversight Alida, and also sincerest condolences. I have requested our claims management team to urgently assist.
AS
Alida S's updateReviewer Update
06 Dec 2023, 09:32And still no feedback no calls.
I'm waiting from yesterday for a letter to go to the bank to do your work for you...
But nothing
You guys messing me around
Pls can somebody phone me
I'm waiting from yesterday for a letter to go to the bank to do your work for you...
But nothing
You guys messing me around
Pls can somebody phone me
AS
Alida S's update06 Dec 2023, 09:32
Reviewer Update
And still no feedback no calls.
I'm waiting from yesterday for a letter to go to the bank to do your work for you...
But nothing
You guys messing me around
Pls can somebody phone me
I'm waiting from yesterday for a letter to go to the bank to do your work for you...
But nothing
You guys messing me around
Pls can somebody phone me
Sanlam's replyOfficial
06 Dec 2023, 09:45Hi Alida, I have requested our claims management team to contact you as soon as possible. Regards
Sanlam's reply06 Dec 2023, 09:45
Official
Hi Alida, I have requested our claims management team to contact you as soon as possible. Regards
AS
Alida S's updateReviewer Update
06 Dec 2023, 12:15I rest my case...
No call and it's after 12
I want to go do your work for you but I need you to do your part in order for me to do your work. This is how important people are to your company
No call and it's after 12
I want to go do your work for you but I need you to do your part in order for me to do your work. This is how important people are to your company
AS
Alida S's update06 Dec 2023, 12:15
Reviewer Update
I rest my case...
No call and it's after 12
I want to go do your work for you but I need you to do your part in order for me to do your work. This is how important people are to your company
No call and it's after 12
I want to go do your work for you but I need you to do your part in order for me to do your work. This is how important people are to your company
AS
Alida S's updateReviewer Update
06 Dec 2023, 12:31Ombudsman complaint ref no... ID-0209R663.
Im done playing..
Pls phone me
Im done playing..
Pls phone me
AS
Alida S's update06 Dec 2023, 12:31
Reviewer Update
Ombudsman complaint ref no... ID-0209R663.
Im done playing..
Pls phone me
Im done playing..
Pls phone me
Sanlam's replyOfficial
06 Dec 2023, 12:46Noted
Sanlam's reply06 Dec 2023, 12:46
Official
Noted